Abracon | RMA

Contact Info

Company Name

Point of Contact

Phone Number

Email Address

Country

State/Province/Territory

City

Street

Zip

Item

Return QTY

Abracon Part Number

Lot Code

Invoice Number

Date Code

Please explain in detail what is wrong with the product

What is the wash process?

Crystals or Oscillators Only

Is there any function/ frequency output?

Yes

Does the output have an incorrect frequency?

Yes

Is the output frequency close to PPM specification?

Yes

All Other Products

Please explain in detail what is wrong with the product.

Additional Information

What is the failure rate?

How was the suspected failure mode determined?

Additional Supporting Documentation

Supported Files: jpg, pdf, docx, ppt, xls, eml

Solder Reflow Document Upload

Other Files

Our warranty is one year for Power and RF products and two years for timing products in general, but we can offer courtesy failure analysis after evaluation and approval.

First Part Number

Failure Analysis Request

An RMA is effective for 30 days after the date of approval.

Contact Info

Crystals or Oscillators Only

All Other Products

Additional Information

Additional Supporting Documentation